NDIS transport

NDIS transport services in Perth

Accessible transport for NDIS participants right across the Perth metro: therapy and medical appointments, work and study, day programs and community activities. We invoice plan managers directly, provide claim-ready receipts for self-managed participants, and set the whole thing up once as a standing booking.

Arrange NDIS transportCall 0450 393 397
  • Plan & self-managed
  • Standing weekly bookings
  • Coordinator-friendly invoicing
Who it's for

Getting to the things your plan is meant to make possible

A plan is only as good as your ability to turn up. Transport is the quiet thing that decides whether therapy actually happens every week, whether a job is realistic, and whether community participation is a goal on paper or something you do on Thursdays.

We provide the accessible vehicle and, more importantly, the reliability that makes those commitments stick. The same driver where rostering allows, arriving at the agreed time, with your chair secured properly and your support worker in the seat beside you at no extra charge.

  • Therapy, allied health and specialist appointments
  • Employment, volunteering, TAFE and university
  • Day programs, social groups and community activities
  • Shopping, errands, appointments and family visits
Book onlineCall 0450 393 397
A smiling young woman who uses a powered wheelchair, out in a park on a sunny day.

The reliability part

  • Standing bookings for the same weekly trips
  • Consistent drivers wherever rostering allows
  • A phone number that a person answers
How we invoice

Three arrangements, all routine

How you pay depends on how your plan is managed. If you're not sure which applies to you, ask. We've had the conversation hundreds of times.

Plan-managed

We invoice your plan manager directly with the trip detail they need. You approve the service, they handle payment, nothing comes out of your pocket up front.

Self-managed

You pay for the trip and we issue an itemised receipt with date, route and amount, formatted so it can be claimed without follow-up questions.

Coordinator-arranged

Set a recurring schedule up once for a participant and we'll run it, confirm changes with whoever you nominate, and keep invoicing consistent month to month.

How the funding works

Where transport actually sits in your plan

Transport is one of the most misunderstood parts of an NDIS plan, largely because there are two completely different mechanisms with the same name. Knowing which one you're using changes what you can book and how it's paid.

The transport allowance is a stated support

General transport funding sits in your Core Supports budget under Support Category 02 (Transport). It is a stated support, which means it is quarantined: unlike most Core funding you cannot flex it across into daily living or community participation. It buys transport and nothing else.

The allowance is normally set at one of three levels depending on your circumstances. As a guide, Level 1 is around $1,784 a year for participants who aren't working or studying but need help accessing the community; Level 2 is around $2,676 a year for part-time work or study; and Level 3 is around $3,456 a year for participants in full-time work or study, or actively looking for work.

Provider travel is a different thing entirely

When a support worker drives you somewhere as part of a funded support, that's provider travel claimed against the support being delivered, not against your transport allowance. It's why some participants find their transport budget barely moves while others exhaust it by March.

If you're not sure which applies to a particular trip, ask your plan manager or coordinator before booking a block of travel. It's a five-minute conversation that regularly saves people a great deal of budget.

How we get paid, depending on your plan management

Plan-managed participants are the simplest case: we invoice your plan manager directly with the date, route and amount they need, you approve the service, and nothing leaves your pocket. Self-managed participants pay for the trip and receive an itemised receipt formatted so it can be claimed without follow-up questions.

Agency-managed transport works differently again, because the transport allowance is typically paid to participants directly rather than to a provider through the portal. If you're agency-managed, call us before booking and we'll work out the cleanest arrangement with you or your coordinator rather than leaving you with an invoice you can't claim.

Funding levels are indicative and set by the NDIA. They change, and your plan is the authority on your own budget. Figures checked August 2026. Nothing here is funding advice; confirm with your plan manager, support coordinator or the NDIA.

Setting it up

From first call to a routine that runs itself

Most participants start with one trip, then move to a standing booking once they know it works. That takes about ten minutes to arrange.

Tell us the pattern

The days, the times, the pick-up and the destination, including the return leg. That's the one people most often forget to arrange until they're standing outside at 4pm.

We set up the record

Your chair and equipment, how you like to be assisted, who to call about changes, and how the trips are to be invoiced. Written down once so nobody re-asks it.

It runs, and you adjust it

The slots are held each week. When term dates shift, a therapy block ends or a program intake changes, one call updates the schedule rather than rebooking from scratch.

What it costs

Fares, PTSS and NDIS funding

Metro trips run on the WA Government maximum metered rates with no accessibility surcharge, and pre-booked journeys can be quoted as a fixed price. A purple PTSS card pays 75% of the fare, up to a $35 subsidy, when you travel in your wheelchair in a wheelchair accessible taxi.

See the full fare & funding breakdown
Good to know

NDIS transport questions

You might also need

One fleet, one phone number. See every service we offer or the Perth suburbs we cover.

Day programs & community

Recurring runs to day programs and community access activities, invoiced to participants, coordinators or providers.

Read more

Disability transport

Door-to-door accessible transport across Perth for any disability, whether you use a chair, a frame or nothing at all.

Read more

Hospital & medical

Accessible transport to Perth hospitals, clinics and day surgeries, covering appointments, discharge and wait-and-return trips.

Read more
Let's make it routine

Set up your NDIS transport

One call sets up a single trip or a weekly schedule, and we'll sort the invoicing with your plan manager so you don't have to.

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